SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
Extraordinary I received it in record time 1 weeks I am shocked in addition it is superb I highly recommend its merit much more than 5 stars really thank you very much (in the photo it is not fully deployed it does not fit in the picture)
Looks like it's very good. Until i use it i can't say anymore
awesome quality
Everything is fine!
Super... very satisfied with the purchase!
Lightweight but durable. It is generally satisfactory. I think I need a sandbag.
Good product.. Not sufficiently strong to hold backgrounds heavy
Free Shipping super fast long no פתחתי packed beautiful good looking
Oh, great. Practical surface as described. Fast surface shipping. I recommend 100%
good product.. thanks
It’s pretty good just some damage - very light though but does the job.
super fast shipping!!! and the products just like the pictures! thk u
Very Good product
very beautiful
Great product! Fast shipping! I recommend.
Only shipping take very long time
Good
Excellent value for money
It's just like the picture. Easy to assemble, with possibility of several heights. Includes two large clamps.
Looks pretty solid, easy to mount and convenient to store. I really like the black finish of the tubes. It's obviously entry level, but for a start of business with a small budget it will do a lot.
Wait 24 days to receive the product. Ubon Ratchathani, Thailand. Product meets the description. Good packaging. Thank You
Très bien
Large stand, good price, quick shipping, perfect for my needs, plus comes with some clips and a storage bag which was handy.
Thanks, very nice product, quick delivery, Greitas pristatymas pasidžiaugti fonui gerai
Thanks to the store. Very fast. Everyting is perfect. +++++