SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
Spodziewałam to something better poprosty though quality is not bad
Good album. But the corners of the page are not very thick.
Unfortunately, the Album during transport suffered:-(
Everything the same as in the pictures.
Photo album good quality, but on the corners came wygnieciony and had to be as a gift so not mogłam give. Got refund
Nice album, but poorly packed and album corners damaged during the transport.
The corners were a little bent but the album is very good
Very fast shipping, happened in any 2tygodnie. Album packed in bubble wrap, no any scratches or zagniecień.
Very nice, as described. The only thing is that it came slightly damaged. Corners are smashed, the inside is almost untouched.
The book came unspoiled. Fast delivery, I recommend !!
The article is just like the description. I love it, thank you very much to the store.
Album very well made and big slightly pozaginany in several corners
Photo album Super such as oczekiwałam
Very nice just like the description, the only paste is the packaging that leaves much to be desired
Delivery is almost a month! Packed in a puffy bag, but the corners are a little wrinkled! Just like in the picture, but the cover is very "gentle", i would like to have a protective coating! Thank you!
Nice, but came damaged, because it was bad packaged.
The corners of the covers came folded and badly damaged, but for the rest well.
Ordered january 27-received april 10 The corners are slightly wrinkled
The edges came wrinkled due to the little protection of the packaging
Very good store I recommend
I am really happy about this album, it came very fast, i waited about 2 weeks and im satisfied. The corners are a bit damaged but totally fine, easily can hide with some DIY. Thank you very much. :)
Came damaged ends, but the store was flawless
Match photo but evil came packaged. Come with some creases on the cover.
Beautiful!!! Thank You!!
Super album, photo dodam