SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
And still the liquid leaves a little traces on the sensor, it is desirable after all to wipe dry "mop". I did a liquid test on black glass, dripped a drop and waited until it dried, there was a trace in a circle, and did not have to, in my opinion, the price is very high
good !!!!
Really good.
Very good store, excellent communication
good
good quality and fast shipping
Wery good product. Delivered fast. Good store.
great product thanks.
Product delivered in second time
package was damaged, but everything inside is ok
Excellent store
Mop and cleaning liquid... Checked, everything is fine. Expensive... I also use liquid for cleaning lenses.
Very fast sending, delivery on time, nice bonus from the store-everything is super on the work of the store.
Fast delivery! Good price!
Thank you very much! Everything is fine. All good!
Fast shipping
There some troubles with the delivery. The store handled it excellent and send me a new product. Best communication ever. Best seller ever. I will return. Recommend this seller very much!!!
Fast delivery, products in good condition on delivery.
As described, great quality and good service
I had to pick up the package at a post store
good1
highly recommended!!!! I will give 10 stars
The box arrived damaged.
Muy bien
All right. Fast shipping. I 've cleaned up my eos sensor and it's perfect.