SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
Looks very good, fast shiping, tnx store happy
The album was received in three weeks. Everything came in excellent condition, nothing was wrinkled. Sheets are quite dense, if desired, you can add more. The store immediately responds to the treatment, i recommend the product itself, and the seller.
Pristatymas. Atitinka aprašymą.
All as in the picture. True, i expected that the cover will be denser
Great!
great item
Just like in the picture, really nice album!
Super nice
Cool album, came with a simple package, but surprisingly did not crumple well in any way. The size s will fit one photo 10*15 vertically or horizontally, but the sheets are very much, i do not regret that i ordered this size. Belarus reached 2,5 weeks. Thank you
All as in the description, nice to the touch. That's just the angle a little wrinkled, offensive. You can add sheets.
Wonderful album, there is no limit to creativity
Excellent product
Super album, did not regret that i bought it. Delivery 3 weeks. The store has complied with all requests. Sheets are not wrinkled. On the page there are 2 photos 10x15 or one 13x18. I will still order
It arrived fine thank you
This product looks exactly like the pictures. I recommend it.
Super
Super! Priyshov is not pom-yatiy want packing just a package)
I order the second time. Albums are wonderful! The quality of the materials is excellent, delivery to kharkov 3 weeks. As a gift is very cool!!!)
Not bad, the quality is acceptable, everything suited me, i expected somehow smaller in size, but i like this size.
Very good album, i recommend!! The quality is beautiful-nowhere is there any bends. Just wonderful, and the size took the smallest-it's what you need!! To belarus delivery was somewhere in 2 weeks!!
The product is perfect and of a high quality, it's just a bit uncomfortable that the sheets are creased a little. However, that probably happens during shipment. Otherwise, the product is awesome!
Cool album. A little crumpled sheets, but in general everything is fine.
Really liked the albums, packed were good, now would be time to find them checkout
Fast delivery +-2 weeks to latvia. I liked it very much. Quality! As picture
The store opened the order the next day. I came in less than a month. The post office was delivered earlier than the deadline for the day. All whole, not wrinkled. Very beautiful and unusual, soft