SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
It works great but the sheets need to be without the dots because it shows them on pictures
For such money is very good quality. Very convenient. For shooting small items.
Wonderful product, practical and very effective
Better than I expected. Good lighting. Box is big enough for items up to 15 cm. Thanks...
Good free
I arrive super fast
Shipping, packing is excellent
Very fast shipping! Good product.
See the pictures. One is without the studio, the other one is with the studio. My website will have a very nice webshop
Love it, very good quality!
A luxury came to my apartment in cordoba argentina in the time expected for this country.
Very cool mini photo studio, all as in the description, no damage, everything came intact. Definitely advise this product!
fast delivery & very good
Excellent purchase. It is for small products but achieves good lighting. The shipment has been very fast.
Packaged very well. Works fine.
Very quick delivery,,,, everything packed very well ,,,,very satisfied..Photo made in the camera box
Super comfortable thing! I recommend!
Fits the purpose, amazing product.
Everything corresponds to the description. Thank you
awesome
The product came in nicely packaged and works properly. It's a little smaller than it is peraba
Super. Thanks to the store.
Lips come fast good
In kiev for 20 days (from the date of payment). Packed very securely: plastic bag with air. Corresponds to the photo and description. Came in whole. Quality is good. Harsh plastic and buttons to collect/disassemble probably not the most successful solution. Leds brightly illuminate the inside.
Came on time, received backgrounds as well, different colors. Really great store. The package was really well packed with air balloons.