SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
I love it, it's finite, how gauze, it's well protected and for summer it comes very well, good smell and shipping took little. A very nice set.
Much thinner. Once the machine to fit.
very nice
So cute!
Excellent
IS beautiful. THE color is very beautiful, it is very well done. Arrived early
wonderful
Nice but maybe a little big. Very long to delivery
nice for even summer
I hope after washing everything will remain the same
In love
Beautiful, soft, very nice. I recommend 100%
Fast shipping the only detail is that the fabric or wool is very thin is nothing warm
I give you 4 stars because the buttons are badly sewn, the buttons are loose and in the first photos one fell and the other almost fell. The suit is how in the photo and soft
Quality exceptional! Loved.
Perfect, fabric and color just like in the photo
The color the same, but my cell phone doesn't get it right. Size is really good for newborn, although suspenders may be loose, i'm sure i have to make a little arrangement to make it right. Acceptable quality, although it seems not to be for long term, hehe. I recommend, it's pretty nice and nice.
Very pretty for taking pictures.
Love it and can’t wait to use it on a newborn session
Just like the picture. I love it.
good