SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
Good for the price
Delivered in very deformed package (too weak package). But it seems that tripod is not damaged and works ok.
Good quality tripod. For lovers will go. There is a level and a cover.
Exact to photo, with adapter for mobile, it's not too heavy, i was surprised at its quality
All yak in the photo! Class shatativ, though trimah for the phone duje outdoor ((
Perfect, deserves the 5 stars
mine was somehow broke, so i contacted the service, and the staff was really nice and helpfull with finding a solution!
Length 1.24 m really recommend 2-2.5 arrived per week
everything good
Everything is fine, but it smells like cheap plastic (however, for this price everything is fine) there is a level
The product is as described and works. Reasonable delivery time and very good value.
Very satisfied!
Came in for 27 days. The box was crumpled to the maximum, but there is not much to break. It is confident, there is a vertical mode. You can be pampered.
For not so heavy cameras
Thankyou.
very good condition and.. i received it withing 12 days to sri lanka..
The tripod is great and can carry my camera perfectly
Products very good congratulations to store
It's perfect and solid
good quality,
Fine Good quality. Fast delivery.
It was a very good product! I want to buy again
Adapter phone contact, there is a need to order larger.
All super
Tripod arrived in 10-11 days to Norway, quality for that price is really good