SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-7 day processing time.
Please consider that these are only estimated shipping time. If you purchase in this store you accept that the delivery time can be 50 or more business days.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please refer to the following Refunds and Returns Policy page.
Very nice, good quality
I expected that the strips under the tree would be gray. And they were brown-red. I did not like this option.
Everything perfect
Came very quickly, weeks for 2. very good quality
Ok but little pale. Thx for the gift.
A good background, came folded square, rolled in a roll and everything was straightened.
Kazakhstan went photophone 2 months, without tracking. The background is as thin as paper, but dense. Very large, i just fold in half.
Super background, i really like
Good photophone, thin, convenient to store
Item as described, dispatched promptly. Thank you
It's just as the store ha d is bred, i haven't tried it yet but it looks good.
Quality acceptable price
looks not natural. the size of the nail is more than a centimetre.
The pattern is the same as in the picture. Nice fabric. Came folded but with a bit of ironing is perfect. The store sent some free stickers. I will buy again from this buyer. It arrived in 3 weeks.
For the price, it is very well made. Adds a nice touch to light color garment
It came very quickly!
Good quality, dense material. Everyone is happy!
Very cool background. Fabric is thicker. Came poskładane, so you will need wyprasować.
Very nice
Everything came very quickly and exactly what was in the photo. Very satisfied!
I was disappointed with the print resolution, however when photographed in the background of a scene it looks decent.
It's just like eve in the picture
Trophies do not bother colir 3 applications in naked
Excellent photophone, thank you!
A good background, soft, came folded, so i had to pat. The store put as a gift stickers, very nice!